AI-Assisted Operations: From Alert to Fix
Most of an incident is spent on triage and correlation before anyone fixes anything. We'll look at which parts of that process AI can realistically shorten, and which are better left to your engineers
Speakers
Chetan Suri
Sr. Specialist Technical Account Manager, Cloud & AI Operations at AWS
Chetan Suri is a cloud and AI operations leader at AWS, helping enterprise customers design resilient, scalable architectures and turn complex cloud transformations into practical business outcomes.
Roman Gorge
Head of Cloud Partnership at Andersen
In his role at Andersen, Roman combines his leadership skills, international experience, and deep knowledge of the cloud, AI, and data to solve the business and technical challenges of our clients.
Subhajeet (Shubho) Laga
Senior Technical Account Manager at AWS
Subhajeet is a Senior Technical Account Manager at AWS, helping customers across EMEA unlock cloud value through expertise in operations, FinOps, generative AI, SaaS, migration and modernisation.
Agenda
Thursday, October 1st, 13:00 CET
Welcoming of attendees
Opening speech
An overview of the event's goals and topics, with key points presented
Building AIOps That Stick
Why most AI ops POCs get shelved — and the three patterns that make them stick: custom skills, runbooks-as-code, and feedback loops. Based on real deployments that cut MTTR from hours to minutes.
Chetan Suri
AWS
The Cost of Waiting: Why AI-Assisted Ops Can't Stay a Next-Year Problem
Copilots, agents, AIOps dashboards are everywhere — yet on-call still burns your team and MTTR hasn't moved. This session is about where AI genuinely removes operational load
Roman Gorge
Andersen
Q&A session
Chetan Suri
Andersen
Roman Gorge
Andersen
Subhajeet (Shubho) Laga
AWS
Roundtable session
Food, Drinks & Networking